At first I was nervous about purchasing my first SUV but the Steve and the WHOLE team made my butterflies fly away! Thanks Steve for finding everything I wanted in a vehicle , thanks team for making me feel welcomed!

Banner helped me with a inverter failure on my new truck that I purchased at different dealer . The dealer I bought it from said they would take care of any issues and being out of town was not a problem . The dealer never followed up with me so I took it to Banner and had my truck repaired in les than 24 hours !! Learned my lesson and will be buying from Banner 100% from now on .

Best dealership evere

Bought a used F150 elsewhere but brought it in for the first oil change. Learned the bad news... Lots of leaks and failed parts. Service advisor JASON KELLER handled me and my emotions well (Cowboy without his pick up is a fragile animal). He navigated my extended warranty company until they stepped up and made it right. YES, it took some time to handle the admin and order all the parts but I was ultimately VERY PLEASED when I received the truck back. They went the distance to correct everything, hold warranty company to their word, and repaired the truck as professionals. They will be servicing all of my vehicles moving forward. Thank you Jason and Thank you Banner Ford.

Brabara Rutledge the best

Clean dealership, staff was helpful, especially Sara in parts.

Danny in the service dept was very courteous and answered all my questions. Danny made me feel valued as a customer. I really appreciate that Banner is located in my neighborhood.

Dropped my vehicle into service for repairs and my service provider Aaron Davenport made the experience great and effortless. He is by far they best service provider every!!!

Enjoyable

Everyone at Banner Chevrolet worked together to make this a pleasant experience.

Everything was excellent

EXCELLENT SERVICE

Fast service dept

Fastest in and out of a dealership I ever experienced,and was professional about the sale

Good truck buying experience! Darrin in sales and Les in finance, are great to work with!!! 👍

Great service Technicians.

Had a wonderful experience with Banner Chevrolet. Johnny Brumfield Jr. and Myron Brogan went out of their way to make sure I was satisfied with my new lease. They made the process low stress and they were very accommodating. They even delivered the new car to my house. Now that’s Awesome Service!! Highly recommend them and a special thank you to Rick Flick as well. From a Very satisfied Customer!

Hands down the best experience I've ever had buying a car William Fleet helped us through the whole process making it very easy and smooth 10 out of 10 would buy from them again.

I always set my visit with Mr. Lewis and for years have been extremely satisfied and confident that he'll take good care of my vehicle.

I had an outstanding experience with the parts and service team! Everyone we dealt with was extremely courteous, knowledgeable, and helpful. They went above and beyond in helping us get a replacement to a lost key fob in a compressed timeframe since the vehicle was needed for an out-of-state trip. Will definitely use them for future vehicle needs.

I recently leased a new Ford Explorer with the help of Darrin Hooter at Banner Ford, and could not be happier with the assistance and work Darrin put in. I was in a time crunch to turn in a vehicle and start a new lease and Darrin helped me get the exact vehicle I asked for. This was my 4th time leasing from Ford and by far the most efficient and easiest transaction. Thank you Darrin for being so responsive, answering all questions, and making it effortless for me to swap cars. I have been singing your praise to everyone!!

If you need a vehicle this is the place to go for used and new vehicles they are so friendly there will help you out love our Nissan truck

I'm always very pleased at the service I received at Banner Chevrolet the service manager and employees are very courteous and provides the best care for my car I will continue to be a customer thanks!! Banner

It was EXTRA satisfactory!! Rita and her sales manager were amazing!

It's Always a Pleasure to Go where All the Staff at This Dealership location Respects You with the Up most Excellent Service!

Just bought a new truck at Banner. Johnny Brumfield jr my sales person was the best! He went above and beyond all expectations. I live out of state he helped me find a deal on my airline ticket,picked us up at the airport. I recommend him 100% thanks Johnny!!!

Louis is always prompt and I get along great with him...Trulisha is always available....and it's great when I get to see Myron and Barbara. I wouldn't think of going anywhere other than Banner!

Louis provides great information with the issues on my vehicle and keeps me updated on the status of the repairs.

Mr Myron my salesman was excellent in helping me to buy another car after my car was flooded due to Hurricane Francine.

Ms. Ruttledge drove to our home with a loaner, then she took our car in for repair. The repair supervisor Mr. Louis called us and explained what was happening in our car, how much it would cost, then they got it repaired in 24 hours. Incredible!!!!

Not at this time

Overall amazing experience

Purchased my Ford Bronco with Rich Tucci @ Banner Ford Mandeville location. Excellence service! If looking to purchase with Ford give Rich a buzz ;) Thank you !! Love my wheels !!

Service was good, very attentive to my vehicle needs.

The best.

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.

The salesman Myron was great, and I recommended him to a friend.

The salesmen were very nice, helpful friendly and knowledgeable. Thank you Keith and Eric.

They made the experience as easy as possible. Nice and helpful.

This is the 3rd vehicle my family has purchased from Theodore Field and Banner. There is a trust built and Theodore is simply the best we have found.

This time it was faster not all day for a oil ch

This time was quick but the last time I had to wait 6 months for a radio my radio showed me driving in reverse mode, when I got out the car it would stay on and I could not connect my phone to my car and they told me there was no loner cars, but I told them that's how I made my money by going to people's home so they did pay for my rental after I had rented a car.

Tire service maintenance light came on so I called Banner and the service dept said to bring it in . They said it maybe due to tire sensor going bad.. Exactly what it was a bad tire sensor. They took care of the problem and I was on my way home. Thanks BANNER Tire Service .

Update-Mr. Jason called the following day and we spoke through everything. It’s all worked out and I’ll still be a returning customer. Currently sitting here after picking my truck up and finding the check engine light on. It was not on previously as I dropped off for a simple battery replacement. To start off, when the service department called, they gave me a price of $259. When they called to say it was ready, the price was more unexpectedly. They failed to quote the taxes and shop fee on the original call. I was aggravated put paid it (looks like they removed shop fee-not sure). But, when leaving to find my check engine light on. Time for a review (story).The service folks in the fast lane seemed flabbergasted when I brought it up to them. Now, after getting it again (check engine light now off) The auto up/down on my window isn’t working. A gentlemen was outside and very helpful (only reason for 2 stars) and got it taken back again to get checked out. He stated it needed to get reprogrammed possible due to the battery being replaced. ONE would think these things would have been taken care of. To be continued… Update-30 minutes later. My service rep came in and said good to go. She took it for a spin and everything is working as it should. They had to do two resets. She was very apologetic (Updates to 3 stars). If management reaches out to discuss-I can see 4/5 stars for making it right. No one likes bad publicity.

Very attentive service, the entire staff makes you feel welcome as soon as you walk through the door.

Very friendly & professional staff when trying to make my delivery

Very impressed by Nick. He made my experience very easy and smooth. Enjoyed my experience.

Very satisfied with your services

We are from Ohio. In June, we were driving from Savannah to Austin Tx when we heard something dragging from our car. We contacted Banner Ford late in the afternoon, and they told us to bring the car in We arrived shortly before closing time. They looked at the problem and a young man promptly climbed under the car and fixed the problem. Banner had us back on the road within 30 minutes. If we lived closer to Mandeville La. we would purchase all of our cars from Banner due to this service , but Ohio is just a little too far. Thank you Banner for saving our trip.

We had an issue with our truck while traveling through the area pulling our fifth wheel trailer. I called and Sheryl told us to bring it right in. We did and they looked at the truck immediately and, after some repairs, our issue was resolved. A huge shout-out and thank you to Sheryl and technician Sammy for your prompt and courteous service. You are the best!!! Thank you from the Canadians!

We have been customers of Banner Chevrolet since 2015 and we have purchased three different vehicles from them. They have always been very personable, professional, and helpful. I recommend them to anyone in the market for a vehicle

Went to an annual car show hosted by Banner. These folks are awesome ! They roll out the red carpet and make everyone feel right at home!

First off, I hate going to dealerships for service, as I can do most things myself. We were traveling through on our way back home from vacation when I had a sudden front end issue with our truck. After the first shop failed to find an issue, I called Sheryl with Banner Ford and she was able to get me in right away so we wouldn't be stranded over the weekend. They quickly determined the front right hub was coming apart and got it changed quickly to get us back on the road. They had me out the door in less than 2 hours. Being a dealership, the prices are severely overinflated as I could have bought the part elsewhere for almost half the price. The only reason they get 4 stars instead of 5 is the price, but I am still very thankful for the quick turnaround and overall service that Sheryl and the mechanic provided.

Good coffee

Good experience. Made a good deal.

I have been a loyal customer at this Ford dealership for my vehicle's oil changes and service issues, and my experiences have been positive. I wanted to give them a 5-star rating. However, I recently had a phone experience that left me frustrated. I called to discuss a specific service need and requested the service advisor to review my vehicle's history on their system. After being put on hold for about 7-8 minutes, I assumed the advisor was diligently checking my records to provide the best service advice. Unfortunately, the call was transferred to voicemail unexpectedly, and my subsequent attempts to reach them only led to more voicemails. This situation was quite disheartening, as it deviated from the high standard of service I expected from them.

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.